CES Availability June[removed]90 Service Availability %

Source URL: www.otech.ca.gov

Mainframe Availability June[removed]Service Availability %

Source URL: www.otech.ca.gov

CGEN Availability May[removed]Service Availability %

Source URL: www.dts.ca.gov

CES Availability June[removed]90 Service Availability %

Source URL: www.dts.ca.gov

RTD FasTracks Eagle Project Attachment 11 Service Payments

Source URL: www.rtd-fastracks.com

• Interpersonal relationships
• Love
• Psychoanalysis
• Human behavior
• Availability
• Attachment theory
• Consumer price index
• Personal life
• Behavior
• Human development
• Applied probability

CAmail Service Availability Plan

Source URL: www.otech.ca.gov

• Reliability engineering
• System administration
• Failure
• Quality control
• Incident management
• Service-level agreement
• Downtime
• Service
• Technical support
• Information technology management
• Management
• Business

Mainframe Availability June[removed]Service Availability %

Source URL: www.dts.ca.gov

CES Services Service Availability Plan Office of Technology Services Version 1.0 September 30, 2013

Source URL: www.otech.ca.gov

• Marketing
• Failure
• Customer experience management
• Help desk
• Computing
• Service-level agreement
• Downtime
• Microsoft
• Technical support
• Information technology management
• Outsourcing
• Technology

CES Services Service Availability Plan Office of Technology Services Version 1.0 September 30, 2013

Source URL: www.dts.ca.gov

• Marketing
• Failure
• Customer experience management
• Help desk
• Computing
• Service-level agreement
• Downtime
• Microsoft
• Technical support
• Information technology management
• Outsourcing
• Technology

CA.mail Availability June[removed]Service Availability %

Source URL: www.otech.ca.gov